Introducing OrbitX AI: dispatch that looks ahead

OrbitX AI is now available across plans. It scores open jobs against technician skills, location, and parts on hand, then proposes routes you can accept, tweak, or override.

Predictive load balancing watches tomorrow’s book. When a zone tips into overload, it suggests moving flexible AMC visits or pulling standby capacity before the morning scramble.

Skill matching isn’t a keyword search. It learns from closed jobs: which pairings finish clean, which create callbacks, which burn travel time.

You stay in control. AI proposes; supervisors approve. Every suggestion shows why this tech, why this sequence, and what risk it reduces.

Turn it on from Operations → Dispatch preferences. We’ll walk your team through the first week if you book a short enablement call.